FAQ
What Does a Refurbishment Include?
A refurbishment may include paint work, new flooring, the upcycling, upgrading or repositioning of existing furniture, goods, bathroom and kitchen facilities, new décor and soft furnishings. We dress rooms to a modern and inviting high standard that our professionals can move straight into. By financially investing in your property, you’ll not only increase its market value, but you will also maximise your rental income. We can also manage the project on your behalf.
Do You Have Your Own Contractors?
We have a team of qualified contractors who carry out all our maintenance work. However, you do have the option to use your own.
How Will I Receive Guaranteed Rent?
Rent will be paid in full and on a pre agreed date each month to an account of your choice. We will Guarantee your Rent, regardless of late payments or voids as per our Lease Agreement with you.
What Happens When the Lease Expires?
You have various options available, which would be solely dependent on your own circumstances. These could include renewing with us, selling your property etc.
What Documents Do I need to Apply for a Home?
We require Proof of Identity and your Right to Rent, Income and Employment status and References in order to complete the application process.
Why Is a Security Deposit Required?
We require a security deposit of 5 weeks rent, which will be calculated based upon the individual property rate. This deposit will be held in a government approved Tenancy Deposit Protection Scheme. Your deposit will be returned to you at the end of your tenancy subject to the property being left in a good condition and there being no rent arrears outstanding.
What Is the Length of Tenancy?
You will receive a fixed term, Assured Shorthold Tenancy (AST) agreement. This will be for either 6 or 12 months. If you wish to stay on after it expires, we can agree a new fixed term.
How Do I Pay my Rent?
Tenants are responsible for ensuring that rent is paid in full and on a pre agreed date each month. Our preferred payment method is by Standing Order whereby payments are paid directly from your bank to our designated account.
